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Shipping policy

At  Solartekcorp , we strive to provide our customers with a seamless and efficient shipping experience. Please take a moment to familiarize yourself with our shipping policy to ensure a smooth delivery process.

Shipping Methods

We offer various shipping methods to accommodate different customer needs:

  • Standard Shipping: Our standard shipping option delivers your order within 5-7 business days.
  • Expedited Shipping: If you need your order sooner, we offer expedited shipping, which delivers your order within 2-3 business days.
  • International Shipping: For our international customers, we offer international shipping options. Please note that additional customs fees and taxes may apply.

Shipping Rates

Our shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The shipping cost will be displayed at checkout before you complete your purchase.

Order Processing Time

Order curt off time 11:00 pm 

Once your order is placed, our team will process it within 1-2 business days. Please note that orders placed on weekends or holidays may experience a slight delay in processing.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the progress of your delivery on our website or the carrier's website.

Delivery Time

The delivery time will depend on the shipping method selected and your location. Please refer to the estimated delivery time provided at checkout for more accurate information.

Shipping Restrictions

Some products may have shipping restrictions due to their size, weight, or hazardous nature. If a product is not eligible for shipping to your location, you will be notified during the checkout process.

Address Accuracy

It is important to ensure that the shipping address provided is accurate and complete. We are not responsible for any delays or delivery issues caused by incorrect or incomplete addresses.

Lost or Damaged Packages

In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.

If you have any further questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure a smooth shipping experience.