We'll connect you with trusted solar installers nearby. Call us to get in touch with professionals in your area.
24/7 Support Desk
For questions and problems, you can always get in touch with our team, so we can get you back, up and running.
WHY CHOOSE NEP micro inverters
UNMATCHED RELIABILITY, MAXIMUM EFFICIENCY
TESTIMONIALS
WHAT OUR COSTUMERS ARE SAYING
Our customer advocates are standing by 24/7 to support you via email.
Built to Last
Texas heat and storms can be brutal, but my NEP microinverter has handled it all without any issues. It's rock solid.
- Mark H.
Reliable in All Conditions
It’s consistent and dependable, and I love that I can run two panels per inverter!
- Erick P.
Recommended
I love the smart monitoring feature! It’s easy to use, and I can see how well my two panels are performing in real-time. After 6 months of running.. I do recommanded NEP!
- Mike L.
Durable and reliable
As a professional, I appreciate the reliability and efficiency of these microinverter. I’ve installed several micro-inverters brands during my carrer, but NEP stands out.
- Jason L.
FIND YOUR ANSWERS HERE
FREQUENTLY ASKED QUESTIONS
What shipping options do you offer?
We provide Freight shipping for solar panels, including lift gate service for heavier shipments. Choose our Standard Freight shipping for a cost-effective option with a 4-7 day delivery time, or opt for Expedited Freight shipping for faster delivery at an additional cost.
How much does shipping cost?
Customers can select their country during the checkout process, and shipping costs along with estimated delivery times will be provided based on the location, size, and weight of the order.
What is warranty information?
Inverter comes with a standard 25-year warranty, which covers defects in materials and workmanship.
What is your return policy?
Our return policy is designed to ensure customer satisfaction. If you're not completely satisfied with your purchase, you can return the item within 30 days of receiving it for a full refund. For more details, please refer to our return policy.
How do I initiate a return?
Initiating a return is simple. Contact our customer service team at info@solartekcorp.comwith your order number and a detailed explanation for the return to initiate the return process.
Are there return shipping fees?
In most cases, return shipping fees are the responsibility of the customer. However, if the return is due to an error on our part, such as receiving a damaged or incorrect item, we will cover the return shipping costs.
What if my product arrives damaged?
If your product arrives damaged, please contact us right away. All our shipments are guaranteed for safety. Keep all packaging materials and take photos of the damage for our claims process. We will arrange for a replacement or refund. Your satisfaction is our priority!