We make every effort to process your order within 24 hours, however orders placed over weekends or holidays may take a little longer. Once your order is processed you will receive an order confirmation followed by a shipping confirmation.
SHIPPING METHODS
We've got different shipping options to fit whatever you need:
Standard Shipping: Our standard shipping service ensures delivery of your order within 5-7 business days.
Express Shipping: For those requiring faster delivery, we offer expedited shipping, guaranteeing arrival within 2-3 business days.
SHIPPING RATES
Our shipping rates are calculated based on the weight and dimensions of your order, as well as the shipping method selected. The shipping cost will be displayed at checkout before you complete your purchase.
TRACKING YOUR ORDER
Tracking the status of your order is easy. Once your order has been processed and shipped, you will receive a confirmation email containing a unique tracking number. You can use this tracking number on our website or the carrier's website to monitor the real-time status and location of your package.
DELIVERY TIME
The delivery time will actually depend on which shipping method you go for and where you're located. Just check out the estimated delivery time we provide during checkout for the most accurate info.
SHIPPING RESTRICTIONS
Some products might have shipping restrictions because of their size, weight, or if they're a bit hazardous. If a product can't be shipped to your location, don't worry, we'll let you know during checkout.
ADDRESS ACCURACY
It's really important to double-check that the shipping address you give us is accurate and complete. If there are any delays or delivery issues because of an incorrect or incomplete address, we won't be able to take responsibility for them.
LOST OR DAMAGED PACKAGES
If the rare situation occur where your package is lost or damaged during transit, please don't hesitate to contact our dedicated customer service team immediately. We'll promptly collaborate with the shipping carrier to address the issue and ensure a satisfactory resolution for you.
Furthermore, if you have any additional questions or concerns regarding our shipping policy, feel free to reach out to our customer service team. We're here to provide assistance and guarantee a seamless shipping experience for you.