1. Currency and Pricing

All prices are listed in US Dollars (USD). Prices may vary based on market conditions and account type. The price at time of order confirmation governs.

2. Accepted Payment Methods

• Credit and Debit Cards: Visa, MasterCard, American Express, and Discover accepted for all online orders.
• ACH / Bank Transfer: Available for approved business accounts. Contact sales@xyzsupply.com to set up ACH billing.
• Manual Invoice: Approved accounts may request manual invoicing on net terms.
• BlueTape NET Terms: NET 30, NET 60, and NET 90 available through BlueTape financing. Approval required. See our Credit Terms and Conditions.

3. Order Confirmation

Order confirmation emails are acknowledgments of receipt, not binding acceptances. XYZ Supply reserves the right to cancel or adjust orders due to pricing errors, inventory limitations, or payment issues.

4. Sales Tax

XYZ Supply collects Texas state sales tax on all taxable transactions unless a valid Texas Sales Tax Exemption Certificate (Form 01-339) is on file. Email exemption certificates to sales@xyzsupply.com before placing your order. Retroactive tax exemption adjustments are not available.

5. Pricing Accuracy Disclaimer

In the event of a pricing error, XYZ Supply reserves the right to cancel the affected order and notify the customer. The customer will be given the option to proceed at the correct price or receive a full refund.

6. Payment Processing

Credit card charges are processed at time of order placement. XYZ Supply uses industry-standard encryption and third-party PCI-compliant processors. XYZ Supply does not store full credit card numbers.

7. B2B Invoice Terms

Invoices must be paid in full by the due date. Partial payments are not accepted unless pre-arranged in writing. Purchase orders are subject to review and acceptance by XYZ Supply before any fulfillment commitment is made.

8. Late Payment Terms

Invoices not paid by the due date are subject to a late payment fee of 1.5% per month (18% annually) on the outstanding balance, or the maximum rate permitted by Texas law, whichever is lower. Accounts with past-due balances may have future orders placed on hold. Repeated late payments may result in revocation of NET terms or Pro Account status.

9. Disputes

Billing disputes must be submitted in writing to sales@xyzsupply.com within 30 days of the invoice date. Initiating a chargeback without first contacting XYZ Supply may result in account suspension.

10. Contact

Email: sales@xyzsupply.com
XYZ Supply | 2600 Manana Dr, Dallas, TX 75220 | 1401 Greengrass Dr, Houston, TX 77008