XYZ Supply ("we," "our," or "us") operates xyzsupply.com. This Privacy Policy describes how we collect, use, and share information when you visit our website, create an account, or place an order.

1. Information We Collect

Personal and Business Information: Name, business name, contractor license number, billing and shipping address, email, and phone number provided when registering or ordering.

Order and Transaction Data: Products purchased, order amounts, payment method type, invoices, and order history.

Browsing and Device Data: IP address, browser type, pages visited, referring URL, and session data collected via cookies and analytics tools.

Communications: Emails, chat messages, or other communications you send to us.

2. How We Use Your Information

• To process and fulfill orders, issue invoices, and manage your account
• To provide contractor pricing, Pro Account benefits, and NET term financing through BlueTape
• To send order confirmations, shipping updates, and account notifications
• To send promotional communications (you may opt out at any time)
• To improve our website and services
• To comply with legal obligations and prevent fraud

3. Cookies and Tracking

We use cookies for site functionality, analytics (Google Analytics), and marketing. You can control cookie preferences through your browser settings, though disabling cookies may affect site functionality.

4. Third-Party Sharing

• Shopify: Our e-commerce platform processes orders and stores account data.
• BlueTape: Business information is shared with BlueTape when you apply for NET payment terms.
• Payment Processors: PCI-compliant processors handle card transactions. We do not store full card numbers.
• Zoho: Order and account data may be synced to Zoho CRM and inventory systems.
• Shipping Carriers: Delivery address and contact details are shared with UPS, FedEx, and freight carriers to fulfill shipments.

We do not sell your personal information to third parties.

5. Data Retention

We retain account and order information for at least 7 years to comply with tax and legal requirements. You may request deletion subject to legal retention obligations.

6. Your Rights (CCPA and Texas Law)

California and Texas residents have rights to know, access, delete, and correct their personal information, and to opt out of the sale of personal data (we do not sell personal data). To exercise your rights, email sales@xyzsupply.com with "Privacy Request" in the subject line.

7. Security

We use SSL/TLS encryption, access controls, and PCI-compliant payment processing to protect your information.

8. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of our services after changes constitutes acceptance.

9. Contact Us

Email: sales@xyzsupply.com
XYZ Supply | 2600 Manana Dr, Dallas, TX 75220